BeenVerified: People Search

This is a great app. I use it in so many ways. I have 3 daughters and every time they go on a date I background check the guy. (My girls would be horrified knowing that) but, you can never be too careful. I also like to use it to check who’s calling me. There are so many scams out there and this can bring up a name linked to a number. The deep web search is a great tool to check on your own info to see if it’s compromised. If you’re looking for someone, this is the app to use! You can find out who owns a certain property, social media sites, emails, relatives and associates, all with address and contact info. So far, almost all of the information I’ve found thru this app has been 100% accurate. I was able to find my friends son who was adopted, in one search. It really is a great app for anyone to use.

I some how managed to sign up for a monthly subscription, not on purpose. When I called customer service and asked how that happen I did receive an explanation, however I could not understand the explanation due to a language barrier. I was charged for 4 months but not the last 2 months, I could not understand why I was still active but was not charged all of the sudden. She did cancel my membership and emailed me a notification. My assumption is I thought I was doing a one time search and charge but some how got a subscription. I take the blame for not understanding and will watch better in the future. I feel it shouldn’t be that easy to make that mistake. The two star is due to difficult to understand customer service and unable to get my questions answered, as well as the information I was able to receive from the app when I did use it. I feel like the info is not up to date or just inaccurate. I had searched numbers who I knew the people that they belonged to but wanted to verify name spelling and I would get no results found. I also searched people with known criminal background and the search also resulted in no results found, even with one individual incarcerated. It seemed like I got “no results found” more than I got info or info verified. $30 a month I would expect to have better and more accurate results.

I signed up for the $1.00 seven day trial to see if I would be able to obtain the information I needed from the app. It took me a total of 20 minutes to come to the conclusion that this app could not provide said information. I then canceled the subscription immediately so that I would not be charged an undetermined amount after the seven day trial so imagine my surprise when this scam of a company decides to randomly charge my account $33 today. I have reached out through all of the proper channels to try to rectify the situation and instead of returning the money from the unauthorized transaction. It is literally putting me in circles through the chat. That claims that you can speak with a representative, but in reality is just a bot and through the stupid automated system on their phone system. I have reached out through email multiple times with an auto response that is disgustingly unhelpful. The unauthorized transaction took money that I had in my account to pay a bill that is actually authorized to come out of my account today so when that transaction that’s actually authorized takes place. I will get a $34 overdraft fee so I will actually be out a total of $67 and these scammers want to give me the run around through every Chanel that they offer a ‘live person’ through