Amazon Alexa

Unfortunately the updates have made the app less useful to me. I need Kindle Assisted reading so can't use Alexa+, and the devices have been intentionally "dumbed down" to persuade me to upgrade. I can no longer access my extensive Audible and Kindle libraries from the menu. The devices are now intruding on conversations and phone calls without the "wake word." Even worse, when a character has the name "Alexa" or "Ziggy," any narrator's voice activates the devices in the middle of my audiobooks!

Unable to access the menu since the last update. Before the last update, many times when I opened the app it would be blank, not show the home screen, but the three lines for menu would show so I could get to where I needed to go. Now, after this last update, everything is gone, its blank except for a search bubble. I literally cannot access any menu. Its hit and miss if it will show home when I open the app, and if it doesnt then I cannot access any of the menu items. Extremely frustrating.

I paid good money for these devices and they don't do what I want them to do. When my alarm goes off in the morning, the sound comes in real gently, as I had it set. Then, when I hit (9-minute) Snooze, it waits about 5 seconds and blares the sound at me, forcing me to hit Snooze again. Nine minutes later, the same thing happens when I hit Stop. Also, I have turned off all home screen content but it still keeps showing me ads. It's aggravating. Often it can't find music that's in my library.