TikTok Shop Seller Center

I like the fact that everything is reviewed, it makes it better for the customer. However, I find that it is very difficult to upload certain documents. I don't always have a pronted version on hand that I can take a picture of, and they won't except screen shots of the documents. I can only upload through my photos and not the documents save on my device, which if frustrating. After I got everything, I have had a good experience.

For a company that makes so much money, this seller app is terrible. Payments take 31–32 days after delivery, I waited over a month for just $6. The app is slow, full of bugs, and keeps getting worse. Notifications don’t work (no alerts for orders or messages). Policies are unclear and support is useless. TikTok needs to fix this and pay sellers faster.

I wish I could leave 0 stars for this app. I can't even get a shop because the interface is a real nightmare and terror. Even trying to set up an account with my information is impossible. I keep getting "try again later" or "failed to upload." After finally being able to insert my city with numerous attempts, the app gave me more hurdles than a running race. The information I inserted didn't show up properly. And that isn't all. I tried customer service and they are infuriating.