The Virginian-Pilot

Highly insufficient app. When you open it to read a newsfeed, you are constantly met with a blank screen that says "Whoops, we're sorry. Looks like we're unable to load this content right now." This has been happening for months. In other words, all you can do is see the headlines. If you click on any story, it takes you to the blank error screen. After all this time, you would think someone would notice that the app is unusable in it's current state, yet months have gone by.

This is a scam. I called to cancel the subscription in January. I agreed to accept delivery because I had paid through April 9. They keep charging me. I've called customer service twice in the last couple of weeks and they promise that there is no subscription, but somehow I keep owing more money for a subscription that I canceled. The online portal is a joke. I can't see what these charges are.

Don't get the subscription online if you plan on trying to cancel it later on. I've been trying for 3 days to figure out how to cancel it and they have nowhere to cancel it, if you get the subscription through the app, it won't cancel it online.