Lyft

I like that it gives me options to save money with Wait & Pay. But, I waited and got a ride, but then the driver canceled on me. I'm waiting for another driver, and nothing. So, I go to cancel to try another option, and they want to charge me for waiting at least 10 minutes!...I also had a driver that was 17 mins later than he was supposed to be, bc he was doing another ride on another app! AND the app won't let me give written review, just selection options.

Don't bother trying to get a "wait and save", just wait for the fees to change yourself as it has a good chance of being ignored by drivers that are supposedly 4-6 minutes away. Don't spend the extra for price lock, it just deters drivers. I just spent over 2 hours for a "45 minute wait" that never even got picked up. Then they'll try to charge you a cancellation fee when you decide to finally give up. No support, just revolving FAQ bs. 2 stars only because most of the drivers are great.

I'm having issues leaving a custom tip - especially when I don't do it right away and I have to go back through history and try to add tip later! I hit custom tip, and then key it in and then save and it doesn't work! The only working option is to select one of the pre-defined tips! $2, $3, $5 or $0! In this case the ride was $8 and I don't feel like tipping $2 which is 25% as the minimum tipping amount! The custom feature tip does not work! This has been going on for several months!