Dropbox: Cloud Storage Backup

Don’t have the business Dropbox I have the lower one I don’t need a business one because I’m a single person that does not work but unfortunately there’s no support for anybody that pays $118 a year instead of the $200 a year of having a terrible time I accidentally canceled my subscription and I’m trying to re-activate it and pay and there’s absolutely no way to get a hold of anybody in the business account people will talk to you but they won’t help you because I’m not business you should have support for us as well we’re not that penny-ante that you can help us. Your response to me was do I want to change my review the answer is no and you’re not getting it I never had a business account with you ever only the personal account can you send me the splitting things to get help by upgrading it’s all about the money with you people instead of actual business in the care of the actual person insane every year I’ve been with you for over 45 years I’m done hopefully my pictures will be safe

Multiple serious file editing and deletion problems editing and accessing Dropbox files from Mobile Excel-Word: 1. My files kept getting sync conflicts - (file is open by another user even when there are no other users and the file is not open on any other device). This occurs after the file is open for several seconds to minutes without any editing, despite no change loss of Internet access. It is VERY time consuming to reconcile changes 2. Excel was creating with the suffix (1) or (2) duplicates and deleting these files with suffix causes the original file to be deleted from Dropbox. 3. Any Dropbox files became inaccessible on the MS recent list requiring to re-Add Dropbox from the Excel File->Open->Add storage account dialogue. 4. From mobile Dropbox app i would get “preview not available”. So far there’s less conflicts using M365+Copilot (which uses the Apples file app to access Dropbox files) than Excel. 5. When opening a Dropbox file on Mobile excel and getting the message “File is in use by another user, discard or save changes”, Excel hands if I pick either option. The same thing does not occur on the Mac version. After hours on the phone with Dropbox and Microsoft, Microsoft claimed add-ins (including Dropbox integration) to mobile apps like Excel are not “fully supported” even with their MS OneDrive files (where there are less frequent file corruptions). Dropbox support keeps asking me to delete cache, reinstall Dropbox and other steps which have no effect.

for the life of me, I cannot find a place to reach support from the app itself. I was going to forward a picture and I swear it should be like the most basic feature to forward a photo and all I can do is send a link. I don’t want to send a link. I want to send the actual photo. But that’s beside the point. I’m not even sure what the home screen is supposed to do at this point anymore. huge blocks of screen real estate are dedicated to app feature promotions. I’m appreciative but now that I’ve seen the feature let me reclaim the home page. It feels like it’s more for you than it is for me as the user. I’m trying to get to the point: there’s an issue. Select recents. Select a folder. It doesn’t open the folder. Let me select it but not open. Sure I see new notification that back ups are in a new location. I have no idea where but apparently they have a new location. I can’t get to that location but selecting the new location link. But to return to the point of the pain: the app is getting in the way of me using my files. I just want it to be a tool that lets me access my stuff without me having to realize that I’m using the tool itself. Like a hammer to drive a nail in order to hang a picture. Now I’m having to really notice the hammer. And please stop pestering me about cookies. Do you not have enough of my information and behavior already? Oh another thing you have a advertisement in the app that says it works better on the app. I’m already in the app. Had such high hopes for DB to remain a cool company not another bourgeois enterprise I resent supporting. Feels like investor focused rather than customer experience focused.