MyZio

Seems to be working well. It’s so easy you don’t even know your are wearing it. It seems to stay stuck I just hope I can remove it without hurting my skin. One improvement they could make to the design is, they ask when you have and episode two press the button on the face and then log it either in a book or the Internet. I chose the Internet. The two problems I see are if you choose the book it’s too big to fit in your pocket. you may not have it with you when you need it because of that. The second problem is the unit itself. It may just be the unit I have, but it’s hard to tell when you press the button during an episode whether or not it actually worked meaning the switch the button is not as definitive on and off as it could be. My real thoughts are if this thing works and we can get my medication’s in wine I’ll be very very happy. Would I try it again? If the doctor requested it you bet it’s simple it’s easy!

I was trying to troubleshoot why the app had not registered any button presses in 4 days of wearing it. The guy hung up the phone and never called back. I know that is a phone issue but I never would have called had the app not displayed button presses correctly. It is now working correctly. I do wish the data log would pop up to write down what you were feeling/ doing during event would pop up on its own. The last thing I want to do when not feeling well is login or get search stuff. I would love this feature as when you feel crumby you just don’t feel like messing with anything. I do love it gives the option for entry on phone instead of toting a notebook around or having to transfer notes from phone to paper. I think if it were approached of what would I want from this app if I had the worst stomach bug of my life feeling applied there could be remarkable additions. However it has not logged 3 days of button presses despite going through the steps of ensuring the flashing green lights are telling me it is in fact working properly. Just praying this leads to figuring out next steps for my health effectively and it isn’t being lost in traslation in the abyss.

Received a new patch and put it on. I know I have to update the serial number in the app. Opened the app and was greeted with the message that the certificate of the server is … (the rest of the test isn’t visible, I assume the missing word is invalid or expired). Call #1: instructed to remove app and install new one. I tried this but was notified that my iOS is too old but that I could run an older version. Which I did and got the same message. Call #2 suggested I use the written log. So I switched to my iPad, downloaded the app and signed in. Message says that my wear period has ended. This is correct; it’s why I need to update the serial number. But I can’t because the only visible controls are the play button to view a video on shipping it back and the home icon, which does nothing. Call #3 informs me to turn up the brightness, which I do. He says I need to access my profile, but of course there is no way to do this. On top of this he asked me for my password! Hard to imagine any reasonable modern system where that would be tolerated. He also said this is a known problem that has been reported by others. I don’t know which would be worse, that he made that up or that it is true and he didn’t start with that information.