Medal - Game Clipping

I love Medal TV. Since the latest update, it’s hard to upload clips because uploading clips on Medal TV mobile app is broken. When I select any clip and then press next, the app crashes. Hopefully the issue get fixed soon so I can upload my clips from the mobile app so I don’t have to use the Medal TV PC app every single time just to upload clips Update: My clip was the wrong file format, maybe that’s why the app crashed. I made my clip MP4 file format, which had no issue on uploading

My friend uses Medal on his PC and has only said good things about it but my experience so far has been a let down. I know an Iphone is vastly different from a good PC but the reviews had me expecting better. Especially since I do carry the 17 pro max. Throughout the game I didn’t experience any lag and it recorded everything amazingly. Yet, when I tried to clip some parts on CapCut—the external audio disappeared. You could only hear the game. When I tried to clip on the app itself—it was extremely frustrating. At first I thought I was only able to clip from the first 20 minutes because that was all that appeared; until I discovered I could scroll further down. My issue was that it was EXTREMELY hard to scroll, I had to keep pressing really hard and it would go way past where I wanted and couldn’t go back when it did. I got annoyed and gave up. I decided to clip from my gallery. It was pesky but I got it down. My next issue? When sending it to my friends on Instagram or trying to post it on my story; the external audio was once more GONE. When I tried to screenrecord from my gallery there was MASSIVE echo. I ultimately gave up and didn’t post anything. That was earlier today. Right now I wanted to give it another chance but it was worse. Everytime I open the app, it kicks me out. I have zero idea why. This is not beginner friendly, this is not well adjusted for phones, and this is not the experience I was promised. The recording was good… but there’s not much I can do with it stored in my gallery. Now I don’t even know if I can record my next game. Hopefully I can get some help here.

One of the big selling features of the app is being able to edit your drafts offline. It simply gives an error. I don't know if nobody is able to, but having contacted customer support, it seems to be a common issue they have no solution for. --- UPDATE: everything in parenthesis below regarding the desktop app has been resolved, and was a GPU settings issue separate from but affecting Medal. Upped from 1-star, but only to a 3-star, as editing drafts still doesn't work and I still feel that should be the mobile app's main purpose. --- (Instead, I use the mobile app because all videos play at half speed, then pause to buffer, then skip to catch up in 5sec intervals on comp. Purged, reinstalled, and went through GPU control panel settings. My own videos play fine in other video players, so I have to have them open side-by-side to edit, which defeats the purpose of the built-in editor simplifying the process. --- Sticking around in hopes things improve, but unsure why they're marketing either as main functions when they don't work as intended yet. )