Burner: Second Phone Number

I used this app for online dating and it really is the best! I love how I can send pictures and also create a contact for each caller. Luckily I never had to used the “ghost” feature because there was 1 great person I ended up giving my real number to. And the other guys never texted back after I told them I wasn’t interested, so we’re good on that too. Keep in mind— you cannot use Bluetooth while using the app. I tried it once in my car and it failed. You have to answer directly from your cellphone, there’s isn’t an option to answer from a wireless source. Second thing— glitches. Twice in 2 months (90% success rate) I worked through mis-communications because a text I sent never made it to the guy and a text he sent me I never received. If the text is too long, it won’t go through. Better to send many small texts, not a paragraph. Even better to talk over the phone. Just be aware of this so you don’t jump to conclusions and think the other person is a jerk for not replying or answering in a way that has nothing to do with your last response.

I’ve used this app 3 or 4 times in the last five years for work purposes. To be honest my experience when I first started using the app was great. Through time the app has evolved, but I feel like it’s never improved much. My last experience was the worst. I tried using this app for a sales position. I got and part of the responsibilities was to find lead. I had to do a bunch of cold calling and on my first day I got locked out of the app. A window popped up and said that I had to wait 24 hours before calling out again. I waited 48 hours and 48 hours is a really long time in sales. I tried finding a customer service number but was not successful. I tried using the AI tool that was provided, but never got any help from that. I tried emailing through the AI Tool and I never got a response. I also tried setting up a call through the AI Tool and it said that I would be receiving a call within 1-6 hours but never did. I’m on day 4 I have yet to receive any communication. In the world that we live in (especially when you are providing a service), people relay on customer service and this is simply unacceptable. I’ve since moved on and canceled my subscription. I had to my carrier and activate another number (luckily my phone is set up for a dual SIM) and paid about three dollars more than what I was being charged. I haven’t had a problem since. UPDATE: I just received communication last night after waiting almost 8 business days (July 31 - Aug 12). Let’s see how they will help me going forward.

Similar to other reviews, it used to work - albeit with hiccups - before the last update (5.4.11). After that, messages/conversations show empty when opened. That is, a tagline is visible for text messages or voice mail notifications on the Home Screen / conversation list. When opening any conversation, however, no text messages or voice mails are visible, rendering the paid number useless as no messages in the history can be read nor voice mails listened to. Even more unacceptable is that contacting support via email - the only option they seem to allow - has been ignored and unanswered. Will see if a negative review is as incentivizing to garner a response as it has proven to be in the case of other poor reviews here. Edit 1: 3 x 3 = ZERO: 3 weeks since this app’s support email was contacted and 3 days since review was posted. ZERO responses, app still not functional while being paid for. Edit 2: Thank you for the developer standard response to contact you by email. I had contacted you by email only to be told in effect that this is a bug that cannot be resolved other than by a new version of the app. No time line for when such a release may be planned. Also declined to provide access to an earlier version of the app without this bug or provide a refund for the months the app has been not functional. Zero stars review stands for zero resolution over more than a month.