Paycor Mobile

I work at a public library and I have been employed there for nearly nine and a half years. Our employees have used the PAYCOR website on the computers to sign in and clock in when starting our work day, just to name a couple. Our library recently introduced the employees to the mobile version of the PAYCOR app. I decided to download this app on my iPhone and signed in to my employee account. The colorful and unique features of this app totally BLEW ME AWAY! Beside the nice greeting, I found the app pretty easy to use, compared to the other version of PAYCOR. I like when I am able to view my pay stubs and my W-2 forms. I also like the employee directory. It provides a photo, the full name, and the position of each employee. I feel that this is an important feature that helps new employees learn the names of current library staff. I will be using this app a whole lot! I will DEFINITELY download this app on my iPad. Every business SHOULD have this app for their employees.

I have a wedding and honeymoon coming up and I am using all of my vacation time for it. My time was approved by my boss. The issue I have with this app is I need to change my dates around which would be fine because they have a cancel request button on requested off days. For some reason the app will instantly cancel a request and take it off the calendar immediately but my vacation hours have not reappeared on my account and it’s about to be day three. Why aren’t my hours immediately back on my account. This doesn’t help if there is an emergency and I need to request off a day as soon as possible before it’s too late. Keep in mind this does not work for my because I am using my vacation days all at once. If I had more days to use I could request days off but because my hours are not back on my account I can’t do anything in the app for the time off request section. Instead my HR calls you guys and you tell her that it takes time for the hours to get put back on like what! How dumb is that. They are my vacation hours. They should be instantly available. This needs to be fixed because again you’re messing with my vacation period and have taken hours away from me that I haven’t even used yet.

I’ve had this app for awhile now, and it has been better than any of the other apps I’ve used for work out there, but with the new update, it brought new problems. This morning I went to look at my schedule, everything was running just as smooth as it usually does, then BAM! The app COMPLETELY freezes! Now, at first I figured it was just me. So I decided I’d try again later, only for it to happen again. I try over and over just to look at my schedule and everything Insta freezes and I can no longer scroll through. And at this point it’s either I forcibly exit or it kicks me to the Home Screen. Today I go to work, and low and behold- it’s happening to everyone else. I figured it was just me, despite my phone running well, but no. Most people at work seem to have this problem since last night! I love this app, and it’s been really helpful to me, but I get stressed out easily. And not seeing my schedule stresses me out, please help!