Consumer Reports

Update 5/22: I was contacted by a developer and told my monthly subscription will run through the paid thru date. I logged back in and find it IS still active and good for another few days. I obviously misunderstood the terms...for like the third or fourth time. :-/ I have bumped my rating to 5 stars. Thank you for contacting me!! By the way, CR was a huge part of my decision to buy a Mazda CX5 and I love it!! Initial review: Why does my subscription term on the day I term with a message it will run through the end of the already paid period if only I wait to term on that date? I need to term before that date because I will be out of the country on that date and don’t want to have to mess with terming CR. You should just give me what I paid for without trying to get an extra monthly fee because I miss the date. I love CR and turn my subscription on and off as needed. I would give you 5 stars except for your cancellation policy.

I love Consumer Reports and have been a subscriber for 50 years, so i want its app to be first rate. I would like to see two easy improvements. First, it would be helpful to know when a product review was last reviewed, so the reader knows if the product may have changed. For example, the current router rater gives Google a low mark, but the Google product seems different now and my techy brother says i should get it. Second, when i go to a product that was part of a review of similar products, i want to be able to see a of the products. When i search for Apple TV. For example, i see that is rate at 77. I know from this that what i am seeing is actually a part of a review if similar devices. There is no easy link, however, to the overall review. To find the total review i have to know what it would be called, in this case “streaming devices.” Then i have to search for that. The app shouldn’t be a game of where’s Waldo. While I’m at it, might add a couple of other gripes. The Apple TV review says it is only one if two devices that supports both HDR10 and Dolby Vision, but doesn’t say what the other one is, and this support is not in the features list when you do a comparison. So it’s Where’s Waldo again and you have to read the product descriptions to find that The Google streamer is the other one. Finally a gripe that relates more to the magazine, probably, than the app. I only buy top rated products, so when a new review comes out, i want to know why the product i bought is no longer on top. Has Kitchenaid dishwasher gotten worse than it was, or are other brands just better than Kitchenaid was before? I bought the No-Ad 50 Sport sunscreen a few years ago but now CVS Health 70 spray (which i also bought) is on top. Is it better than the No-Ad? Have sun screens gotten better? Has the quality of No-Ad declined?

The average consumer needs a consumer advocate like Consumer Reports; otherwise we are flying blind when it comes to making purchases, large and small. Consumer Reports takes the ‘guess’ out guesswork. They do rigorous testing, research, and thousands of surveys for you. All one has to do is read over the literature to make an informed and objective decision; with great confidence. The is no worse feeling than being taken advantage of and being duped by corporate malfeasance. This is no longer the case for me as an avid CR reader. I buy all of my friends and family subscriptions to the magazine and to the online services as holiday gifts. It is the greatest gift of all, I am told, and is used all year around. CR now covers the entire gamut of every conceivable purchasing decision: from food to health care plans, to stores and services to automobiles. Knowledge is indeed power and CR, rightly, empowers the consumer. They cut through all of the clutter and go directly to aiding one in making the right decision every time; to me this is priceless! CR subscribers becomes discerning consumers and come to recognize the brands which deliver the highest quality and at the best prices. They are also the first to tell you when things change in the wrong direction. They have changed my life and I will never be able to say enough nice things about them.