Informed Delivery® Mobile

This app is far superior to either UPS or FedEx applications by far. It is very easy to navigate and allows you to leave instructions where to leave packages per delivery and nickname each delivery for easy quick recognition. Those simple processes are a pain to accomplish with FedEx and UPS. Neither makes it easy to do many common sense tasks like this. And forget trying to access a real person when there is a problem. Since using ai voice systems that are meant to keep you in limbo, while USPS still provides access to real customer service support and the your local post office too.

I have filled out the papers to say where to leave my packages & they still want leave them where I’ve stated & had many taken because everyone could see them when they went by & called the PostMistress & she did her job, but my delivery driver no matter how often told, refuses to put it on my Back screened in porch by my back door, but leaves it all out in the weather. I’ve had items ruined by rain, fell off w/my mail w/it under a rubber band, came home to find them in the grass where they fell off the wall of my carport, & all I asked was her to walk 15 more steps to prevent it & I’m just simply tired of complaining because apparently no matter how much I do, I know she’s being told & yet still refuses to follow my wishes as posted on the letter she had me fill out where to put my Packages & found my mail all over the yard since it came out from under the rubber band because she wouldn’t put the mail in the box, I guess it took to much out of her day. I’m only wondering if anyone else has these issues because I’m about to get a Post Office Box & see if all my packages & mail fit in it or if I never get any mail because I’m tired of losing packages, reporting it, filing reports, & nobody being able to get her to simply follow simple directions as even told by her supervisor & head of our local Post Office!!!😡🤯🤐🙈

So much better than the website, I think in most part because you don’t have to constantly log in. My main complaint with this app is that turning on notifications for all tracking updates frequently push notifications that aren’t useful. The package tracking app I currently use will always include a location in the tracking updates; this app just pops up updates like “Departed USPS Regional Facility,” which is functionally useless enough to be spam. I had to turn off detailed tracking notifications. It’s good that there is an option to only show notifications for delivered packages or ones that need action. But without further fine-grain control over which types of tracking statuses trigger a push notification, or more informative updates, the utility of this app is mostly limited to “is less frustrating than the web portal.”