PromptSmart Pro - Teleprompter

I run in this app on a gen 5 iPad. I bought this app wholly based on the voice tracking feature. I’d seen several reviews where people praised it as fantastic, worked great. And now looking on here I see many reviews saying the same. They’re all old reviews though. Something the developed changed along the way has made voice tracking work very poorly. I recently tried, again, using the newest update (v2.0.4) and, while its a little better, using is is STILL little more than an exercise in frustration because it will either jump well ahead of where I am in my script or simply stop tracking and scrolling at all, at which point I have to manually scroll to where I am, which seems to kinda ‘unstick’ it for a little while. Another behavior is I will get to the end of what’s visible, it wont scroll so I have to either manually scroll it or hope I remember what’s next, then all of a sudden it’ll catch up. Prior to the latest update I tested the app using a known good Lav mic with much the same results. That said, I use a mic to record my audio into a digital recorded. I have no interest in running an additional mic for a promoter that should hear my voice as it’s in a quiet room with very little echo. Seriously - whatever the developer changed that has screwed up voice tracking has made the app pretty much useless. I’m tired of waiting for a fix and am about to look for a different Teleprompter app and request a refund from Apple. This is ridiculous.

It worked great until I upgraded to the subscription service. Then I started having all kinds of problems. At that point I gave it a one-star review. However, the company has been GREAT about communicating with me. I have found reasonable work-arounds for my main issues, and I have the impression that they are honestly working to correct the remaining bugs. When this thing works it is absolutely amazing. I have tried all the teleprompter apps I can find, and this one is hand-down the best- even with the bugs that remain. I am looking forward to upgrading to a five-star review when they fix my remaining issues. Update- I have been using this for several months. They have still not improved the editing feature (it is very buggie). I payed for the extended version because I wanted the script assist feature which is supposed to allow you to place cues within <brackets> and have the script skip over these when reading. If this feature is enabled it causes many issues like randomly jumping to the top of the page. The extended version is just not worth it for my money. Still, it is the best teleprompter app out there. Update- They fixed everything. Five stars! I am so happy with it now!!!!!

For its price, I just don’t think this app does that much. Sure it’s scrolls, which is great. But, you cannot successfully import text from outside, text apps, and then expect them to show up in this app successfully. In other words, when you bold text in a word, processing app and import it here, the bold doesn’t show up. When you italicize text in an outside word processing app and import it here, it doesn’t show up. And, the app itself tells you to use its word processing capabilities, which are super limited. You can only change the color of text. You can’t build it, you can’t italicize it, you can’t do anything to it, apparently, but color it. No, as to the voice control scrolling; that is a joke. When we tried it, the script jumped and stalled and would not continue after the first paragraph. And, I could not find a way to change the color of the prompt guide, which insists on being blue. This is a very poorly featured app, and so much could be done to make it great. But perhaps they just don’t care. When I reached out to the company for tech-support, I got a very paltry response, which provided nothing but a link to their help so-called health page, where they tell you that you can’t use outside word processing apps to create scripts and then import them. It’s too bad they don’t disclose all this before you purchase the app itself. Anyway, their help was no help at all. So, even though we spent money on this, we’re going to go shopping for a better app.