Meta Viewpoints

**Edited** I’m editing this to include that the developer commented on my review saying it’s been fixed... But that doesn’t help that I still didn’t earn any points for opinion that was lost... The survey was worth 1,000 points and we all should be compensated something because it’s not our fault that the app is buggy and loves crashing when we are either finished or so close to being finished... I fell into downloading this app without reading the reviews all because of the advertisement on Facebook. I enjoy taking surveys and love making my voice heard so I thought this sound good especially since Facebook is promoting it. I got offer a task after downloading so I figure jump on it... The task was voice recognition for Facebook portal all I had to say was “Hey Portal, Call (so and so)” which they pulled the names off my friend list... 1,000 points to record myself 100 times... I accepted the task... I kept getting an error message because my recording wasn’t recognized after a couple days later I figure hop on again to give it another try before my time expired for completing this task (only had a 3 day window to do it in)... It finally worked and was recognizing my voice 😍 I completed 98 and had only 2 more left to go... Then the app crashed 😢 I tried everything and all I’m getting is a white screen 😢 The times going to run out and I’m not going to complete this “job” which means I’m not gonna get paid for wasting my time... Save yourself the hassle and past this app by... It is not worth downloading... Probably another way Facebook can spy on you 🤔

Was excited about this experience so downloaded the app and waited and waited and finally about several days I got a notification about a survey. I go on the app and start the process. It was worth 1000 points and would take approx 20 mins so I get started. Initially everything was going smooth. Then about 5-10 mins in I start noticing it’s taking longer and longer to accept each response. Okay so I’m fine with this, didn’t have anything else to do at the time. But then, the app freezes altogether. So I close it out and forget about it. Decide a day or two later I will check it out and what do you know I’ve got the option to resume my precious survey, so excitedly I click resume to get started only it won’t let me resume. Every time I click the button to resume the app closes. I even deleted the app and added it again, but nope all the excitement of trying to answer one survey down the drain.... y’all need to work the bugs out before you get people excited about the functionality of an app that doesn’t work!!

I’ve completed 2 programs with no problems, but I just started my 3rd program a couple days ago knowing I wouldn’t have time to complete it in one go, but also knowing from the previous 2 that I’d be able to pause and get back into it for another 7 days to complete. BUT when I went back to it and hit continue, it is just giving me buffering/loading cycle icon and then a message to try again. I’ve tried again, and again, all while rebooting, waiting, rebooting again and waiting to open when I was at home with the most powerful WiFi, and still same result. I’ve managed to find a way to contact someone (albeit, having to send a message that’s for questions about your payment, not finding anywhere to go for an actual person to speak with regarding this kind of problem) and the answer I got was that I probably needed to upgrade my internet browser. But I’m not using a browser I’m using this here app, see. And regardless, the 2 browsers I use on my phone are updated anyway, if that was even a factor. I sent message back with this info and haven’t heard anything. I was very much looking forward to add this finished program’s reward to my balance and using it but I’m running out of days left before the program will disappear. SO, all that ranting just to say, it’d be great if there was a more accessible and obvious “real human being chat representative” that could help with this.